Refund and Cancellation Policy

Effective date: October 15, 2026

This policy covers BloomCare subscriptions sold by BloomCare System LLC.

Cancelling

• You can cancel at any time by emailing support@bloomcare.com from an account owner's address.
• Cancellation stops the next renewal. Your account stays active until the end of the period you have paid for.
• We confirm every cancellation by email.

Refunds

• Monthly plans: no refunds for a partial month.
• Yearly plans: a full refund if you cancel within 30 days of the first payment; after that, no refund for the remaining months.
• Billing errors: if we charged you by mistake, such as a duplicate charge, we refund it in full.
• Service problems: if BloomCare was unavailable for a long period through our fault, contact us and we will credit or refund fairly.

How refunds are paid

Refunds go back to the original payment method, usually within 5-10 business days of approval, depending on your bank.

Your records after cancelling

You can request an export of your records before or within 60 days after your account ends. After that, records are deleted as described in the Privacy Policy, unless the law requires us to keep them.

Questions

Email support@bloomcare.com with your organization name and the invoice in question.

Contact

BloomCare System LLC
support@bloomcare.com